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GENERAL TERMS AND CONDITIONS STUDIO OF SKILLS  ENG

 

Art. 1: These general conditions apply to all the provided transactions, assignments/reservations and orders to and agreements concerning the training or education provided by or on behalf of Studio Of Skills and its partners, unless agreed otherwise in writing. General purchase or other general conditions of the partners do not apply to the legal relationship between the buyer and Studio Of Skills and are explicitly rejected.

 

Art. 2: By sending the booking form online, the student or participant declares to agree with these conditions.

Studio Of Skills confirms the registration separately by e-mail. Studio Of Skills reserves the right to refuse an enrolment within 5 working days after the knowledge of the enrolment and/or the payment by the client, without giving reasons. 

 

Art.3: The words "the company", "we" or "us" always refer to Studio Of Skills. By "the customer", we always refer to the person or persons who buy goods from the company or agree to buy goods, to place an order or a course reservation. Any reference to the website implies a reference to all the URLs owned by Studio Of Skills. 

 

Art. 4: All the announcements, quotations and offers of Studio Of Skills are without engagement and are only valid as an invitation to give or provide a course or order/mission. An order/assignment is considered to have been accepted by Studio Of Skills as soon as it has been confirmed to the client by Studio Of Skills in writing, by e-mail or by the web site, unless otherwise stated.

 

Art. 5: A registration for a course or activity is definitive only when the customer has paid the invoice of the amount or has confirmed the payment by means of the booking form on the Studio Of Skills web shop.

An e-mail regarding the conditions and the invoice of Studio Of Skills will be sent within five working days.

Payments must be made according to agreed terms that the buyer will receive by e-mail.

At the time of payment, the purchaser agrees. All prices are in euros. They are exclusive of VAT according to the current rate,

unless clearly stated otherwise. All prices are subject to change without prior notice.

 

Art. 6: Refunds/cancellation

 

If a buyer cancels a registration, the participation fee/advance payments will not be refunded.

Cancellations of the course do not give the right to a refund.

Cancellation due to a job opportunity is not a valid reason, you are bound for these days. 

If, due to circumstances, the cancellation includes an urgent reason, the necessary written proof must be provided.

The course can then be rescheduled and attended on a later date, or a 20% administration fee will be charged on the refund,

which may be deducted from a subsequent booking for the same course.

In case of late or incomplete payment, Studio Of Skills reserves the right to exclude the buyer from participation.

 

Cancellation by Studio Of Skills.

While every effort is made to avoid changes to our courses, Studio of skills reserves the right to withdraw, cancel or amend a course.

If we cancel a course for any reason, all course fees will be refunded in full.

In the unlikely event that circumstances prevent a particular training or course from taking place, Studio Of Skills will endeavour to provide a replacement workshop or course within a foreseeable period of time. If a replacement is not possible because Studio Of Skills withdraws the workshop or training from the offer, Studio Of Skills will refund the participation fee to the buyer.

We will make the refund with a credit note and refund. In any case, there are no costs for you for this refund.

The buyer is not entitled to any (additional) compensation; any further liability of Studio Of Skills is excluded. 

 

COVID-19 Cancellation policy

We cannot offer refunds or exchanges to customers who cannot attend the course because they have contracted COVID-19 or any other illness. Nevertheless, we ask that you continue to follow local guidelines, get tested if you have COVID-19 symptoms, and stay home if you test positive. 

 

Art. 7: All bills and/or invoices are binding and will be considered accepted unless the client expresses his dissatisfaction in writing to Studio Of Skills no later than 7 working days from the invoice date. Any late protest will be considered non-existent and irrelevant.

Art. 8: All costs, both judicial and extrajudicial, shall be borne entirely by the customer. If any provision or clause of these terms and conditions is found to be invalid or unenforceable, the invalidity shall be limited to this provision or clause and the other provisions of the agreement shall remain in full force and effect. The present conditions will have to be interpreted as a whole close to the original intention of the parties. Studio Of Skills and the customer submit to the Belgian law with regard to these general conditions and with regard to all the agreements between the parties. The courts and justice of the peace of the district or canton of the seat of Studio Of Skills have the exclusive competence to take cognizance of any dispute related to the agreement between the parties, without prejudice, however, to the right of Studio Of Skills to bring any dispute before the courts and justice of the peace of the domicile of the defendant.

 

Art. 9: During all the courses and activities organized by Studio Of Skills, both directly and indirectly, the participant is responsible for any damage caused by him or her to goods, properties and buildings of Studio Of Skills as well as third parties, as well as to persons; even if it is not intentional. Studio Of Skills is not responsible for any damage, loss, theft or deterioration of properties, goods and money or damage to persons, whatever the cause, during the courses and activities, direct or indirect.

 

Art. 10: Studio Of Skills also reserves the right to replace announced teachers or speakers. Also because of quality improvement and/or reprogramming, Studio Of Skills reserves the right to adapt the programme of workshops or trainings, with respect to the announcement,

as well as from an organisational point of view (for example, the location) as from a content point of view

(for example, by prominently including current events).

In case that Studio Of Skills cannot let a course or an event take place because of force majeure, Studio Of Skills will not owe any refund to the customer.

The prices and dates mentioned on the flyers and website of Studio Of Skills are subject to errors.

The contents of this website and other Studio Of Skills publications are owned or licensed by Studio Of Skills or used with the permission of the owner. Reproduction is strictly prohibited unless authorised.

 

Art. 11: In giving the workshops or training or organising events, Studio Of Skills accepts an obligation of effort. Although the utmost care is given to the contents of the workshop, training and event delivered by Studio Of Skills, Studio Of Skills cannot exclude the absence of errors or incompleteness. Neither Studio Of Skills nor the trainers, trainers and speakers are liable in any way for any damage caused by such errors or incompleteness. Studio Of Skills is not liable for any damage resulting from cancellation, postponement or other modifications of the course or activity. Studio Of Skills is not liable for any damage to person or goods due to accident, loss or theft caused on the workshop, training or event location. Studio Of Skills is not responsible for the damages suffered by the buyer or any third party as a result of incorrect and/or incompetent use by the buyer or any third party of information (workshop or training material) provided by Studio Of Skills or delivered workshop or training or organised event. The courses and professional training comprise a means commitment and not a result commitment. Studio Of Skills is not liable for the success or failure of a student in any examination or test.

 

Art. 12: The intellectual and industrial property rights relating to the materials provided to the buyer belong either to Studio Of Skills or to the trainers hired by Studio Of Skills. All the materials and images provided by Studio Of Skills to the buyer within the framework of the workshop, training or event are intended exclusively for the buyer's or his organization's own use. The buyer is not allowed, in whatever way, to reproduce and/or publish the obtained information and visual material. The buyer is not allowed, on the basis of the information (workshop or training material) provided by or on behalf of Studio Of Skills, to develop or give a similar training, with or without the collaboration of third parties, unless prior written permission of Studio Of Skills. The industrial and intellectual property rights of the materials provided by the student (for example, submitted stories or poems) remain with the student. All the contents, both visual and educational, created during the courses remain property of Studio Of Skills and can only be published with the permission of Studio Of Skills.

 

Art. 13: Ordered products are delivered as soon as possible in accordance with the requested mode of delivery. All delivery costs are subject to change without prior notice. We make every effort to ensure that you receive your order within the estimated delivery period. The maximum delivery period is 30 days from the day following your order. All goods are delivered subject to their availability. Promotions always run for the specified period or while stocks last. If we are unable to deliver your goods within the 30 days, we will notify you immediately and inform you of the expected delivery date. If we are unable to deliver the goods within the 30 days, you may cancel the undelivered orders/products at any time after you are notified of the late delivery. If payment has already been made, you will receive a full refund for the item(s) concerned. If the goods delivered by us were damaged in transit, do not match the items listed on the delivery note or do not match the items you had ordered, you must notify us and return the items to us within 14 calendar days of their receipt. If we do not receive such notification, the customer will be deemed to have accepted the items as satisfactory. We cannot be held responsible for any consequential damages due to late delivery or non-delivery by the carrier appointed by the company. Our liability in such cases shall be limited to the value of the items shown not to have been received by the customer.

 

Art. 14: You have the right to revoke the agreement of your product order within a period of 14 days without giving reasons. This does not apply to the training courses of Studio Of Skills. The withdrawal period expires 14 days after the day on which you or a third party designated by you, other than the carrier, takes physical possession of the last good.

To exercise the right of withdrawal, you must inform us Studio Of Skills, Berten de Kimpestraat 3 - 9800 Deinze Belgium, hello@studioofskills.com by an unequivocal statement (e.g. in writing by post or e-mail) of your decision to withdraw from the contract. You may use the attached model withdrawal form for this purpose, but are not obliged to do so. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

MODEL FORM RIGHT OF WITHDRAWAL

Notice of withdrawal

(Complete and return this form only if you wish to withdraw from the contract)

To (name and address of the trader)

I/We (*) hereby give notice that I/We (*) withdraw from this contract.

Date of conclusion of contract:

Name(s) of consumer(s):

Address(es) of consumer(s) :

Signature(s) of consumer(s) (only if notified on paper):

Date:

(*) Delete where appropriate

Acknowledgement of receipt of information:

Consumer's signature:

 

Effects of withdrawal

If you withdraw from the contract, we will reimburse to you all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a mode of delivery other than the least expensive standard delivery offered by us) without undue delay and in any event not later than 14 days after we have been informed of your decision to withdraw from the contract. We will reimburse you using the same means of payment with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement. We may wait to refund you until we have received the goods back, or you have proved that you have returned the goods, whichever comes first.

You shall return or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate the decision to withdraw from the contract to us. You are on time if you return the goods before the 14-day period has expired.

 

Art. 15: Any questions, complaints or comments can be sent to our customer service department at hello@studioofskills.com. We will make every effort to address your complaint within 5 working days of receipt. If we cannot resolve your complaint immediately, we will inform you of the likely timeframe. We will keep you informed of any investigation.

STUDIO OF SKILLS- BERTEN DE KIMPESTRAAT 3 -9800 DEINZE-BELGIUM- VAT BE0872.935.365

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